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Letter template · For renters in England

Request for repairs

Ask your landlord or agent to put a problem right, framed as your request.

How to use it

  • Replace everything in [square brackets] with your details.
  • Read it through and adjust the wording to fit your situation.
  • Send it yourself, by email or post. TenantProof never contacts anyone on your behalf.
  • Keep the links to Shelter, Citizens Advice and GOV.UK at the bottom.

The letter

[Today's date]

Dear [Landlord / letting agent name],

Re: Request for repairs at [Property address]

I am the tenant at the above property (my tenancy began on [start date]). I am writing to report the following and to ask that it is put right:

[Describe the problem, including which room(s) are affected and how long it has been happening.]

My understanding is that landlords are generally responsible for keeping the structure and exterior of a rented home, and installations such as heating, hot water, water, gas and electricity, in repair and proper working order. On that basis I would be grateful if you could arrange to inspect and carry out any necessary repairs, and let me know the likely timescale, within a reasonable period.

I am happy to provide photographs and to arrange access at a convenient time. You can reach me on [your phone number] or [your email address].

Thank you for your help.

Yours sincerely,
[Your name]

This letter is a template, not legal advice, and does not guarantee any outcome. You should read it, change it to fit your situation, and send it yourself. For free, qualified help: Shelter (https://www.shelter.org.uk), Citizens Advice (https://www.citizensadvice.org.uk), or GOV.UK (https://www.gov.uk/private-renting).

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General information for private renters in England, last reviewed 8 July 2026. Not legal advice, the law and deadlines can change, so check the current position via GOV.UK or get advice from Shelter or Citizens Advice. See also Help & official routes.